Frequently Asked Questions

All of the freeze dried treats are not cooked. The freeze drying process preserves the nutritional value of the raw food.  Because it is raw, make sure to wash your hands with hot soapy water after each feeding.

Treats should be used as a snack or training reward.  Treats should not make up more than 10% of your pets daily diet.

Hoss & Duke’s treats are freeze dried.  When they are unopened in their original package, they will last for up to 20 years.  After opening, I recommend they are used within 30 days.  Do not refrigerate packages of treats, store them in a cool dry place.

Every freeze dried 5 ounce bag is equivalent to approximately 20 ounces of USDA Angus Beef, USDA Beef Liver, or USDA Chicken Breast.

I do not ship to P.O. Boxes, APO/FPO Addresses, or International Addresses.

Everything I ship has a tracking number on it.  If you do not receive your package, email me at Rhonda@HossandDukesPetFood.com and I will find out what happened for you.

If you’re not satisfied with your purchase please email me at Rhonda@HossandDukesPetFood.com and let me know.  I will do everything I can to make it right.  Go to Return and Refund Policy Page for full details.